Locally Owned & Operated since 2009
Connections Wellness Studio is a place of comfort and positive energy in Pemberton - where people can come to experience the body, mind & spirit “connection”, and support their overall health and well-being.
Connections
Patient Information
– PEMBERTON BC –
We value all our Pemberton clients and strive to provide the best care in personal wellness. Below is a collection of patient information and frequently asked questions about health and wellness by clients at Connections Wellness Studio. Please view our COVID-19 Update / Return to Practice Plan, Rates, Payment & Cancellation Policies and Insurance and Direct Billing FAQs. If you have any questions or concerns, please call the Pemberton studio at (604) 894-1223 or email info@therapypemberton.com
COVID-19 Update / Return to Practice Plan
Due to Covid-19 we have allowed more time for cleaning and as Health Professionals we are all vaccinated and following health guidelines. All clients must cancel your appointment if you are not well with as much notice as possible.
- You are required to do the Covid-19 screening questionnaire and wash your hands or sanitize
- It is recommended by the POD to bring a mask to wear in close contact during treatment and if you forget to bring a mask we will supply one for you.
- Waiting area you must social distance.
- One person appointment only, no children or guests waiting unattended.
- There will be some changes to available appointment times
- We have staggered appointments for social distancing purposes
- Cleaning products are high grade disinfectant
- Longer gaps between appointments to allow for cleaning time.
Thank you. We appreciate your patience & compliance with the health rules. Your trust in our business is important to us so if you have any questions please don’t hesitate to contact us: info@therapypemberton.com
Rates, Payment & Policies
- We accept cash, Debit, Visa, and Mastercard
- 24 hour cancellation notice is required
- Prices in effect January 1st, 2021
- Rates do not include GST
- Rates are subject to change
- See prices for each therapist on our online booking site
Insurance & Direct Billing
Eligible Providers include Telus Health Extended medical plans:
- Blue Cross
- Sunlife
- Manulife
- Great West Life
- Canada Life
- Chamber Commerce (and more added to teleplan)
We are able to give medical receipts and we do direct billing to most extended medical plans.
Insurance & Direct Billing Exceptions:
- The Osteopath, Naturopath and Certified Athletic Therapist are covered by most Extended Medical, but you must send your receipts in for direct billing.
- Doctor referral may be required for some extended health benefits / reimbursement. We encourage you to check before you come in.
- Medical Service Plan for Premium Assistance pays $23 per massage visit for a maximum of 10 appointments per year we do not bill directly.
GENERAL FAQs
What should I expect at my appointment?
What if I need to cancel?
Can I rent your space for my workshop?
PRACTITIONER FAQs
What types of massage can I get?
What is the difference between an Athletic Therapist and Physiotherapist?
What massage techniques are used with Athletes?
Athletes are always pushing themselves in training and respond well to Myofascial massage techniques. Pain and discomfort can be caused by many things, old injuries, degeneration and possible compensations from tight muscles and lack of range of motion. Deeper tissue myofascial release helps to repattern and realign your muscle fiber by unsticking the tissue and separating the groups of muscle from the joint and bone. This unique style of sports massage helps with chronic inflammatory tension in a muscle and detoxification of lactic acid. Athletes find this style of massage best improves range of motion and performance.
Do you recommend Aromatherapy with Massage?
Do you sell Yamuna® balls?
Yes, we have a selection of all sizes of Yamuna® balls to buy but we recommend taking a Yamuna® class or private to learn how to use the balls safely in practice. Please call Cheray in the Pemberton studio at (604) 894-1223 for prices.