Pemberton Massage Info and Patient Questions

Locally Owned & Operated since 2009

Connections Wellness Studio is a place of comfort and positive energy in Pemberton - where people can come to experience the body, mind & spirit “connection”, and support their overall health and well-being.

Connections Wellness Studio in Pemberton BC

Connections

Patient Information

– PEMBERTON BC –

We value all our Pemberton clients and strive to provide the best care in personal wellness. Below is a collection of patient information and frequently asked questions about health and wellness by clients at Connections Wellness Studio. Please view our Rates, Payment & Cancellation Policies and Insurance and Direct Billing FAQs. If you have any questions or concerns, please call the Pemberton studio at (604) 894-1223 or email info@therapypemberton.com 

Connections Therapist Rates - Pemberton BC

Rates, Payment & Policies

  • We accept cash, Debit, Visa, and Mastercard
  • 24 hour cancellation notice is required
  • Prices in effect January 1st, 2021
  • Rates do not include GST
  • Rates are subject to change
  • See prices for each therapist on our online booking site
Insurance and Billing for RMTs

Insurance & Direct Billing

Eligible Providers include Telus Health Extended medical plans:

  • Blue Cross
  • Sunlife
  • Manulife
  • Great West Life
  • Canada Life
  • Chamber Commerce (and more added to teleplan)

We are able to give medical receipts and we do direct billing to most extended medical plans.

Insurance & Direct Billing Exceptions:

  • The Naturopath and Certified Athletic Therapist are covered by most Extended Medical, but you must send your receipts in for direct billing.
  • Doctor referral may be required for some extended health benefits / reimbursement.  We encourage you to check before you come in.
  • Medical Service Plan for Premium Assistance pays $23 per massage visit for a maximum of 10 appointments per year we do not bill directly.
More info for Connections clients
Frequently Asked Questions
ABOUT THERAPY AT CONNECTIONS
GENERAL FAQs
What should I expect at my appointment?
All appointment times include one-on-one consultation (initial appointment- review your medical history with you) to address your concerns. You will need to fill out an intake form for your first appointment.
What if I need to cancel?
24 hour cancellation notice is required or full treatment cost fee will be charged.
Can I rent your space for my workshop?
We are always looking to rent our front studio space to qualified experts or for rehabilitation or workshops in the field of health and wellness. Contact us for details if you would like to use our space.
PRACTITIONER FAQs
What types of massage can I get?
We offer customized therapeutic massage such as Sports massage, Myofascial release, Cranial Sacral, Visceral, Prenatal massage, Heated Stone massage, and massage therapy treatment for kids 12 and under.
What is the difference between an Athletic Therapist and Physiotherapist?
Athletic Therapy: focuses on exercise physiology, has First responder certification, onsite injury assessment and management and supportive taping and bracing. Physiotherapy: Cardio respiratory rehabilitation, Community health initiatives, Neurological rehabilitation and Rehabilitation for strokes, burns and chronic diseases
What massage techniques are used with Athletes?

Athletes are always pushing themselves in training and respond well to Myofascial massage techniques. Pain and discomfort can be caused by many things, old injuries, degeneration and possible compensations from tight muscles and lack of range of motion. Deeper tissue myofascial release helps to repattern and realign your muscle fiber by unsticking the tissue and separating the groups of muscle from the joint and bone. This unique style of sports massage helps with chronic inflammatory tension in a muscle and detoxification of lactic acid. Athletes find this style of massage best improves range of motion and performance.

Do you recommend Aromatherapy with Massage?
Massage therapy with aromatherapy oils is a great way to stay balanced. Ask about our aromatherapy Saje blends to help.
Do you sell Yamuna® balls?

Yes, we have a selection of all sizes of Yamuna® balls to buy but we recommend taking a Yamuna® class or private to learn how to use the balls safely in practice. Please call Cheray in the Pemberton studio at (604) 894-1223 for prices.

BILLING FAQs
Do insurance plans cover massage therapy?
Yes. The majority of Canadian workers have partial or full coverage for Registered Massage Therapy services in their workplace health care plans. You will be provided with a receipt that you can submit to your extended health provider. BC Medical Services Plan covers a portion of the costs for a total of ten visits annually for patients on Premium Assistance for Massage Therapy. We always suggest you check your extended medical plan to see coverage specifications. We do direct billing for your convenience through Telus Health.
Do I need a Doctor’s referral for massage therapy?
Some insurance companies may require a note from a physician explaining why massage has been prescribed. It is recommended that patients check with their insurance provider for details of their coverage. We direct bill to most extended medical plans through Telus health and Blue Cross, Sunlife, Great West life, Manual life, Chamber of Commerce and some smaller insurance companies.
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